Welcome to Daoura Insights

We are glad to see you using Daoura Insights (“Platform”). These services are provided in Brazil by DRSC Soluções Tecnológicas Inteligentes Ltda ("Daoura") and by CityTech Chile SpA in Chile and other countries of Latin America ("Daoura").

Please, read these terms carefully, because by using our services, you are agreeing to them.

Using the Platform

You can use the platform from the access link https://insights.daoura.ai.

Do not misuse the Platform and its functionalities. For example, do not interfere on the Platform’s functioning nor try to access it through methods different than the interface and the provided instructions. You can use the Platform solely in accordance to what’s permitted by law, including laws and regulations regarding control of exportation and re-exportation. We can suspend or cease to proportionate the Platform services if you do not comply with our terms and policies, or if we find ourselves investigating possible cases of suspected misconduct.

Access to our Platform is allowed temporarily, and we reserve the right to remove or modify the service provided on our website without prior notice (see below). We will not be liable for any reason that may make our Platform unavailable at any moment or during any time period.

Occasionally, it may be possible that we will restrict access to only some parts or to our Platform as a whole, to users who have registered at our Platform.

In case that you may have chosen, or received an identification code, password or any kind of information as part of our security procedures, you must treat such information as confidential, and must not reveal it to third parties. We reserve the right to disable any code or identification passwords, whether chosen by you or given by us, at any time, in case you have not, in our opinion, complied with the terms of use. When using our Platform, you must agree with our conditions and usage policies.

You are responsible of all the necessary requirements to access our Platform. You are also responsible for guaranteeing that all people who access our platform through your internet connection also have knowledge of these terms of use, and that that same people agree to these terms.

The fact of using the Platform does not give you ownership of the intellectual property rights of the Platform or over the content you may access or see in it. You may not use content from our Platform unless you obtain permission from the owner of said content or do so by any means permitted by law. These terms do not grant you the right to use any brand or logotype utilized on our Platform. Do not remove, hide nor modify any legal announcements displayed in or next to our Platform.

Practices that go against our conditions of use

Keep in mind the next practices that go against our conditions of use:

  • Using accounts from the Daoura Insights platforms that belong to legal entities contracts for personal benefit, without any relation to the main objective of the subscription paid by the organization;
  • Practicing any kind of illicit act, violating the rights of Daoura or third parties, violating the current legislation;
  • Uploading, sharing or transmitting any erotic, pornographic, obscene, slanderous, defamatory, physically or morally violent content, condoning crime, using drugs, drinking alcohol or using smoking products, as well as promoting or inciting hatred, illegal activities, prejudice or any other form of discrimination for any reason;
  • Using any automatized system/application to make queries, accesses or any other mass operation, for any purpose, without Daoura’s permission.

Your account on the Platform

You need to have an account on our platform to access the data and insights that it provides. You will be able to create your own account, through a direct register, or an account may be assigned to you by an administrator, such as your employer or the organization you work for, or even by ourselves.

To protect your Platform access account, the user must keep their password confidential. The activities executed on your account or through your account is the user’s responsibility. We do not recommend reutilizing the Platform access password on third party applications.

Protection of Privacy and Copyright

A Daoura’s Privacy Policy explains the way we manage your personal data and protect your privacy when you use our Services. When you make use of our Services, you accept that Daoura may be able to use that data in accordance to our privacy policies.

Your Content on our Services

Some of our services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you may hold over that content. In short, what belongs to you remains with you.

Our Services can also allow you access to your personal and professional accounts on social platforms (Facebook, Twitter and Instagram), under your own consent when linking your accounts of said platforms directly to our Platform. The collected data is stored on our servers for interpretation, analysis and insight generation delivered to you exclusively. At any time, you can disallow the Platform from collecting data from your social networks, and unlink the Platform's access to your accounts. The previously collected data will be kept on database, along with the analysis generated by the Platform, for its own use. All data collected by the Platform follow strictly the Daoura’s Privacy Policy, which you agree with when using our Services.

How to modify and cancel our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features and we may also suspend or terminate a Service entirely.

You can cease to use our Services at any time. Daoura can also stop providing you Services or include or add new restrictions to our services at any moment.

We believe that you are the owner of your information and that preserving your access to that data is important. If we discontinue a Service, when it’s reasonably possible, you will be informed with anticipation and will have the opportunity to remove your information from that Service.

Commercial uses of our Services

In case you find yourself using our Services on behalf of a company or legal entity of any nature, said company/organization accepts these terms. It will disclaim liability and indemnify Daoura and their affiliates, executives, agents and employees from any lawsuit, claim or legal action arising from or related to the use of Services or to the violation of these terms, including any responsibility or expenses resulting from these claims, losses, damages, lawsuits, trials, litigation costs and attorney fees.

About this Term

We can modify these terms or any other additional term that may apply to a Service to, for example, reflect changes in the law or changes in our Services. You will have to check the terms regularly. We will notify you about changes in those terms on the Daoura Insights login page or by email. We will publish a notification about changes regarding the additional terms within the applicable Service. These changes will not be applied retroactively and will take effect immediately after being published. If you may not agree with the changes on a term of Service, you must discontinue using that Service.

In the event of a conflict between these terms and the additional terms, the additional terms will prevail in relation to that conflict.

These terms rule the relationship between Daoura and you. They do not create any rights for third parties.

In case that you do not comply with these terms and we do not take immediate action, it will not mean that we relinquish any rights that we may have (like taking future actions) In case that a specific condition in these terms is not enforceable, that will not affect the other terms.

Caso uma condição específica destes termos não seja executável, isso não prejudicará quaisquer outros termos.

Both brazilian and chilean legislations are applicable to these Terms of Use.

This version of the Term of Service has been in effect since June 1, 2020.